Thank you for visiting and shopping at ElitePixelTechnologies.com. The following terms and conditions constitute our Shipping Policy.
Depending on the delivery location and courier partner, orders typically take 2 to 5 business days for delivery to most parts of India.
Orders are generally processed after successful confirmation of payment and order details.
In the rare case of a significant delay in the shipment of your order, we will contact you through the contact details provided at the time of placing the order.
Elite Pixel Technologies provides shipping services across India. Shipping charges and delivery timelines vary depending on the destination and order value.
Andhra Pradesh, Telangana, Tamil Nadu, Kerala, Maharashtra & Delhi:
Shipping is free for orders above INR 499/-. For orders below INR 499/-, standard shipping charges will apply at a flat rate.
Karnataka:
Our shipping is free on orders worth ₹499 and above and charges are ₹75 on orders below ₹700.
Rest of India:
Our shipping is free on orders worth ₹699 and above and charges are ₹125 on orders below ₹800.
Orders in Bangalore will be dispatched in one or two days from our warehouse.
Orders will be delivered based on the PIN code of the destination.
Delivery timelines may vary depending on the destination PIN code, courier partner availability and other logistical factors.
Occasional delivery delays may occur due to unforeseen circumstances, weather conditions, holidays, courier delays, transportation issues or other factors beyond our control.
Once your order has been shipped, you will receive a Shipment Confirmation through the contact details provided during the order process.
Where tracking is available, the shipment tracking number will be shared with you after dispatch.
The tracking information may take up to 24 hours to become active in the courier partner's tracking system.
Please contact us immediately if the item you received is defective, damaged, or different from the item ordered.
To help us process your request, please provide clear photographs of the package, packaging materials and the product received.
After inspection and verification of the issue, Elite Pixel Technologies may arrange a replacement or other appropriate resolution in accordance with our applicable return and replacement policy.
Customers are responsible for providing a complete and accurate delivery address, including the correct name, address, PIN code and contact number.
Elite Pixel Technologies will not be responsible for delivery delays caused by incorrect or incomplete address information provided by the customer.
If you have any questions regarding our Shipping Policy, delivery status, damaged products or incorrect orders, please contact Elite Pixel Technologies through the contact details provided on our website.
